Message: We have identified an issue affecting the delivery of voicemail and faxmail email notifications.
As a result, customers may experience delays in receiving voicemail and faxmail messages via email. Calling, SMS, Cloud PBX services, and other platform functions remain fully operational.
Our engineering team has identified the cause and is actively working to restore normal service. We expect the issue to be resolved later this morning.
We apologise for the inconvenience and will provide further updates as they become available.
Posted Jun 18, 2026 - 09:31 AEST
This incident affected: MySIPcity app and Desktop app.