All Systems Operational

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Learn more about status and outage updates from SIPcity.

Uptime over the past 90 days. View historical uptime.
SIPcity Calling Platform (Network) Operational
SIPcity Cloud PBX Operational
MySIPcity app Operational
90 days ago
100.0 % uptime
Today
Desktop app Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2026

No incidents reported today.

Jun 23, 2026
Service Status Update: WebApp - and Desktop Apps
Resolved - This incident has been resolved.
Jun 23, 12:53 AEST
Identified - We are currently experiencing a service disruption affecting the Desktop and Web Apps due to an expired SSL certificate.

The certificate would normally renew automatically; however, a supporting renewal service failed, preventing the automatic renewal process from completing.

Our engineers are manually renewing the certificate now. Once the new certificate has been deployed, affected services will automatically return to normal operation.

We expect service to be restored shortly and apologise for any inconvenience caused.

Current Status: Remediation in Progress
Affected Services: Desktop App, Web App
Cause: SSL certificate renewal failure
Next Update: Upon restoration of service
Jun 23, 11:11 AEST
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Voicemail and Faxmail Notification Delivery Delays
Resolved - This incident has been resolved.
Jun 18, 18:33 AEST
Identified - Status: Identified

Message:
We have identified an issue affecting the delivery of voicemail and faxmail email notifications.

As a result, customers may experience delays in receiving voicemail and faxmail messages via email. Calling, SMS, Cloud PBX services, and other platform functions remain fully operational.

Our engineering team has identified the cause and is actively working to restore normal service. We expect the issue to be resolved later this morning.

We apologise for the inconvenience and will provide further updates as they become available.
Jun 18, 09:31 AEST
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Account access
Resolved - This incident has been resolved.
Jun 12, 11:27 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 11:24 AEST
Identified - There is currently an issue with accessing SIPcity accounts. Calling is not affected.
Jun 12, 09:48 AEST
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

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