Incident Report for SIPcity

As part of our edge services upgrade we decided to temporally disable presence to help resolve a wider issue related to yesterdays network upgrade. Once issues related to the upgrade were resolved reenabling BLF / Presence restored this service to normal.

NB - subscribers no longer need to use the proxy While this domain is still supported we have now redirected this proxy to our primary IP: (

Posted Oct 10, 2021 - 12:47 AEDT

This incident has been resolved.
Posted Oct 10, 2021 - 12:38 AEDT
We are currently looking into why BLF is not currently working.
Posted Oct 09, 2021 - 13:20 AEDT
This incident affected: SIPcity Calling Platform (Network).