Unable to call outbound

Incident Report for SIPcity

Resolved

This incident has been resolved.
Posted Oct 15, 2021 - 14:11 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2021 - 11:51 AEDT

Identified

We have identified an issue with outbound calls, this will also be affected forwards to off-net numbers such as mobiles.
Not all calls are falling it's intermittent.
Posted Oct 12, 2021 - 10:36 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2021 - 19:03 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 11, 2021 - 10:24 AEDT

Investigating

We are currently investigating this issue.
Posted Oct 11, 2021 - 10:24 AEDT
This incident affected: SIPcity Calling Platform (Network).