We are continuing to monitor for any further issues.
Posted Dec 14, 2018 - 17:36 AEDT
Monitoring
Between 12:25 - 12;50 customers reported calls taking upwards of 30 seconds to connect. We isolated the issue to one of the call servers which has now been resolved.
This disruption will have impacted approximately 15% of callers on the network.
We apologise for any inconvenience.
Mike Johnstone
Posted Dec 14, 2018 - 14:45 AEDT
This incident affected: SIPcity Calling Platform (Network) and SIPcity Cloud PBX.