All Systems Operational
SIPcity Calling Platform (Network)   Operational
SIPcity Cloud PBX   Operational
SIPcity Live (Legacy Platform)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vocus advises it is undertaking maintenance as a result of the emergency UPS outage today.

Please note that during the above window Vocus will be performing emergency UPS maintenance in Alexandria in relation to outage 20103399.

This is a hazard notification only and no customer impact is expected.
Posted on Feb 13, 17:03 AEDT
Backup Servers Feb 25, 19:00-21:00 AEDT
Affected Services: Backup servers
Purpose: Apply recommended vendor service patches
Impact on service: No production services are affected
Posted on Feb 22, 16:53 AEDT
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - Vocus has advised that the issue is resolved and their engineers will continue to monitor services as these are restored.
Feb 13, 10:18 AEDT
Update - Further update from Vocus:

Please be advised that power has restored to the site.

The Ipera network is still experiencing ongoing network connectivity issues however other voice and data services are believe to be restored.

Vocus Network Engineers are still working to resolve the affected services.
Feb 13, 09:48 AEDT
Monitoring - Vocus has advised that services are gradually being restored.

Current ETR is approximately 30 minutes.
Feb 13, 09:11 AEDT
Identified - We have isolated the issue to our carrier Vocus:

Sydney Core Site Power Failure. Refer to - http://status.vocus.com.au/view-incident.aspx?IncidentID=406

The issue will effect regions beyond Sydney.
Feb 13, 09:02 AEDT
Update - We are currently experiencing an intermittent issue with both inbound and outbound calls.

Our team is currently looking into this, and we'll keep you updated.
Feb 13, 08:53 AEDT
Investigating - We are currently experiencing an issue with calls both inbound and outbound, this is intermitted.
Our team is currently looking into this. We will keep you updated.
Feb 13, 08:50 AEDT
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.