All Systems Operational
SIPcity Calling Platform (Network)   Operational
SIPcity Cloud PBX   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 17, 2018

No incidents reported today.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018
Resolved - This incident has been resolved.
Dec 14, 17:36 AEDT
Update - We are continuing to monitor for any further issues.
Dec 14, 17:36 AEDT
Monitoring - Between 12:25 - 12;50 customers reported calls taking upwards of 30 seconds to connect. We isolated the issue to one of the call servers which has now been resolved.

This disruption will have impacted approximately 15% of callers on the network.

We apologise for any inconvenience.

Mike Johnstone
Dec 14, 14:45 AEDT
Dec 12, 2018
Resolved - This incident has been resolved.
Dec 12, 11:08 AEDT
Identified - We have identified an inbound call issue with a group of numbers, our team is currently investigating the issue.
Will will update when we know more.
Dec 12, 10:29 AEDT
Dec 11, 2018
Update - The scheduled maintenance has been completed.
Dec 13, 10:18 AEDT
Completed - The scheduled maintenance has been completed.
Dec 11, 22:46 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:30 AEDT
Scheduled - We need to urgently re-patch a connection to our LNS server resulting in a 2 minute outage within a 15 minute window. This outage will only affect subscribers to our legacy MetroVoice service.
Dec 11, 09:59 AEDT
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.